Privacy & Cookie Policy

Last updated: 31 January 2026

1. Who we are

Bywater Marine is a boat and yacht valeting business operating throughout the Lake District, Cumbria, and Lancashire. If you have questions about this policy, you can contact us at info@bywatermarine.co.uk.

2. What data we collect

This website does not collect personal data through forms or account registration. The only data processing occurs through:

• Google Analytics – If you consent to analytics cookies, we collect anonymised usage data such as pages visited, time on site, approximate location (country/city level), device type, and browser. This data cannot identify you personally.
• Contact – If you email or phone us using the details on this site, we will process your name and contact information solely to respond to your enquiry and provide our services.

3. Cookies we use

Cookies are small text files stored on your device. We only set cookies if you click "Accept" on our cookie banner.

We also store a preference in your browser's local storage (cookie_consent) to remember whether you accepted or rejected cookies, so we don't ask you again.

4. How to manage cookies

You can change your cookie preference at any time by:

• Clearing your browser's local storage for this site (this will cause the cookie banner to reappear)
• Using your browser's built-in cookie settings to block or delete cookies

If you reject cookies, Google Analytics will not be loaded and no tracking cookies will be set.

5. Legal basis for processing

Analytics cookies: Consent. We only set analytics cookies after you click "Accept".

Contact enquiries: Legitimate interest. We process your contact details to respond to your enquiry and provide the services you have requested.

6. Data sharing

Analytics data is processed by Google under their privacy policy. We do not sell, rent, or share your personal information with any other third parties.

7. Data retention

Google Analytics data is retained for 14 months. Contact enquiry data (emails, phone records) is retained only as long as necessary to deal with your enquiry and any resulting service.

8. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, email us at info@bywatermarine.co.uk.

9. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.